privacy policy

Last updated: 14-07-2026

TaxGuide (“we”, “us”, “our”) operates www.taxguide.site (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

Contact form data: If you submit an enquiry through our Contact page, we collect:

  • Your full name
  • Your email address
  • Your message or enquiry

This information is used solely to respond to your message.

Automatically collected data: We may automatically collect limited technical information when you visit the Site, including your IP address, browser type, device information, pages visited, and time spent on the Site. This helps us monitor and improve the performance of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate and provide our free benefits and tax credit guides
  • To publish articles and guides related to Canadian benefits, tax credits, and CRA programs
  • To respond to enquiries submitted through our contact form
  • To monitor and improve the performance and usability of the Site
  • To comply with legal obligations where applicable

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Retention

Contact form submissions are retained only for as long as necessary to resolve your enquiry, after which they are securely deleted. Analytics and technical data may be retained for a limited period in line with the policies of our analytics provider.

4. Cookies and Analytics

We may use cookies and third-party analytics tools such as Google Analytics to understand how visitors use the Site and to improve our guides. You can manage or disable cookies at any time through your browser settings. Disabling certain cookies may affect your experience on the Site.

5. Advertising

We may display third-party advertisements on the Site, for example through Google AdSense. These advertising partners may use cookies to serve ads based on your previous visits to this Site or other websites. You can opt out of personalised advertising by visiting Google’s Ad Settings or by managing your cookie preferences through your browser settings.

6. Third-Party Services

We may use trusted third-party service providers such as analytics or email tools to help operate the Site. These providers may process limited data on our behalf and are bound by their own privacy policies. We do not permit them to use your data for their own purposes.

7. External Links

Our Site may contain links to third-party websites such as government resources, CRA guides, or external financial tools. These links are provided for convenience only. We have no control over the content or privacy practices of third-party sites and accept no responsibility for them.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to any contact form data is restricted to authorised personnel only.

9. Children’s Privacy

Our Site is intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted data through our Site, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

11. Important Notice

TaxGuide is an independent information website and is not affiliated with, endorsed by, or connected to the Canada Revenue Agency, the Government of Canada, or any other official body. Content on this Site is for informational purposes only and does not constitute financial, tax, or legal advice.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: support@taxguide.site Website: www.taxguide.site